Help with Live Stream

Need Help Watching Live?

We’ve got detailed instructions, tips and troubleshooting guides.

Computer

iPhone

Android

iPad

Apple TV

Roku

Fire TV


Watch On Your Computer

Click the blue button to watch live
or go to fbceugene.com/stream

Troubleshooting Tips


Connecting Laptop to a TV

  • Make sure HDMI cable is plugged into the laptop and TV
  • Change TV Inputs to make sure input is set to the correct HDMI input


No Sound?

  • Make sure to click on the video to unmute it
  • Check your computer volume to make sure it isn’t on low volume or muted
  • Do you have speakers connected to your computer? Check to make sure they aren’t on low or muted

Seeing a Previous Service?

If you started watching an earlier service, you may need to refresh your web browser to see the current service

Still didn't fix it? Click here to leave a message for our team and when our office is open this week we'll see if we can help with your specific situation for next Sunday.


Watch On Your iPhone & iPad

 

There are two different ways to watch on your iPhone and iPad

Web Browser

FBC Eugene App

Click fbceugene.com/stream/ to watch in your web browser or download our iPhone and iPad app

Sermon notes, live chat, and prayer requests and other features are only available when you watch using your web browser. When you watch with the FBC Eugene app, you will only see the video.

Troubleshooting Tips


    No Sound?

    • Make sure to click on the video to unmute it
    • Check to make sure the video player volume is turned up
    • Check device volume to make sure it is up as well
    • Is your iPhone connected to a bluetooth device or speakers via Airplay?

    Seeing a Previous Service?

    If you started watching an earlier service, you may need to refresh your web browser to see the current service. If you are using the app, you can refresh by quitting the app and re-launching it.

    Still didn't fix it? Click here to leave a message for our team and when our office is open this week we'll see if we can help with your specific situation for next Sunday.


    Watch On Your Android

     

    There are two different ways to watch on your Android

    Web Browser

    FBC Eugene App

    Click fbceugene.com/stream to watch in your web browser
    or download our Android app

    Sermon notes, live chat, and prayer requests and other features are only available when you watch using your web browser. When you watch with the FBC Eugene app, you will only see the video.

    Troubleshooting Tips


      No Sound?

      • Make sure to click on the video to unmute it
      • Check to make sure the video player volume is turned up
      • Check device volume to make sure it is up as well
      • Is your Android connected to a bluetooth device or speakers?

      Seeing a Previous Service?

      If you started watching an earlier service, you may need to refresh your web browser to see the current service. If you are using the app, you can refresh by quitting the app and re-launching it.

      Still didn't fix it? Click here to leave a message for our team and when our office is open this week we'll see if we can help with your specific situation for next Sunday.


      Watch On Apple TV

       

      Search FBC Eugene on the App Store

      FBC Eugene App

      Sermon notes, live chat, and prayer requests and other features are only available when you watch using your web browser on a computer, phone, or tablet.

      When you watch with the Apple TV FBC Eugene app, you will only see the video.

       

      Troubleshooting Tips

      Click Here For A Step By Step Tutorial For How To Set Up An Apple TV Converter/Add The Fbc Channel.

       


      No Sound?

      • Is your TV muted or on low volume?
      • Do you have external speakers? Are they muted or on low volume?

       

      Seeing a Previous Service?

      • Quit the app by going to the home screen and and re-launching it.

      Still didn't fix it? Click here to leave a message for our team and when our office is open this week we'll see if we can help with your specific situation for next Sunday.


      Watch On Roku

       

      Search Roku Channels for FBC Eugene

      FBC Eugene Channel

      Sermon notes, live chat, and prayer requests and other features are only available when you watch using your web browser on a computer, phone, or tablet.

      When you watch with the FBC Eugene Roku Channel, you will only see the video.

       

      Troubleshooting Tips

      Click Here For A Step-by-Step Tutorial Guide To Set Up A Roku Device/Adding the FBC Channel

       

      No Sound?

      • Is your TV muted or on low volume?
      • Do you have external speakers? Are they muted or on low volume?

       

      Seeing a Previous Service?

      • Quit the app by going to the home screen and and re-launching it.

      Still didn't fix it? Click here to leave a message for our team and when our office is open this week we'll see if we can help with your specific situation for next Sunday.


      Watch On Fire TV

       

      Use an Internet Web Browser app to go to fbceugene.com/stream

      If you don’t have a web browser on your Fire TV app, you can download the Silk Web Browser

      Sermon notes, live chat, and prayer requests and other features are only available when you watch using your web browser on a computer, phone, or tablet.

      When you watch on your TV, you will only see the video.

       

      Troubleshooting Tips

       


      No Sound?

      • Is your TV muted or on low volume?
      • Do you have external speakers? Are they muted or on low volume?

       

      Seeing a Previous Service?

      • Refresh the page or quit the web broswer app by going to the home screen and and re-launching it.

      Still didn't fix it? Click here to leave a message for our team and when our office is open this week we'll see if we can help with your specific situation for next Sunday.